*Lacquered U.P only accepts cancellations if your order has not shipped. If you have received a shipping notification already, your order cannot be cancelled.
*Due to sanitary reasons, we cannot accept returns. If you are unsatisfied with your order, please send us a message through this webpage, and we will do our best to make it right. Every circumstance is different. We want you to be happy with your order and will tend to your needs per customer.
All polishes will be wrapped in bubble wrap, and mailed in a bubble padded mailer.
*If purchasing 5 polishes or less, they will ship USPS First Class. Unless otherwise requested by the buyer. Tracking information will be provided to you. First Class mail time frame usually ships within 1-5 business days.
*If purchasing 6 polishes or more they will ship USPS Priority Mail. This is due to the weight limit. They cannot be shipped First Class. Tracking information will be provided.
*Please be aware that after receiving your tracking label, it may take a couple days to update. Please be patient. (-:
*Lacquered U.P cannot be held responsible for broken, lost, damaged or stolen packages. Once the package leaves our hands it is out of our control. With that being said, if such an unfortunate event occurs to you, please contact us and we will do our best to make things right.
*International packages will be sent USPS First Class International unless the weight restriction requires it to be sent USPS Priority Mail International OR it is requested by the buyer. Shipping times can vary greatly on international packages depending on the country it is being delivered to and the time of year. INTL buyers please be aware that if you do not pay for extra insurance, and/or full tracking to your country, you are agreeing by your purchase, to not hold Lacquered u.p responsible for any lost, damaged, or unrecieved packages.
*Lacquered U.P reserves the right to limit the countries we ship to and cancel/refund any order to a country/region we will not ship to without notice or reason.
*Lacquered U.P cannot & will not, be held responsible for any additional fees, tariffs, customs, taxes or charges that your package may incur on it’s way to you. Please be aware of the additional costs pertaining to your specific country.
*We cannot be held responsible for broken, lost, damaged or stolen packages. Once the package leaves our hands it is out of our control. With that being said, if such an unfortunate event occurs to you, please contact us and we will do our best to make things right.